Frequently Asked Questions

We offer comprehensive digital solutions including:

• Custom website development
• Website renovation and modernization
• WhatsApp chatbot integration
• E-commerce solutions
• Responsive design optimization
• SEO and performance optimization

The timeline depends on the project complexity. Typically:

• Basic website: 5-7 business days
• Custom website with chatbot: 10-14 business days
• Website renovation: 3-5 business days
• E-commerce platform: 15-20 business days

We'll provide a specific timeline after reviewing your requirements.

Yes! While we're based in Centurion, we serve clients throughout South Africa and internationally. We use modern communication tools to collaborate effectively with clients regardless of location.

We accept multiple payment methods for your convenience:

• Bank transfer (EFT)
• Credit/Debit cards
• PayPal
• Payment plans available for larger projects

We typically require a 50% deposit to begin work, with the balance due upon completion.

No, we believe in transparent pricing. Our quotes include everything discussed in the project scope. The only additional costs might be:

• Domain name registration (if needed)
• Hosting fees (we can recommend affordable options)
• Premium plugins or features requested after project start
• Additional revisions beyond the included amount

Yes! We value long-term relationships and offer discounts for:

• Bulk projects (multiple websites)
• Referral programs (10% for successful referrals)
• Non-profit organizations
• Returning clients

Contact us to discuss custom packages for your needs.

Absolutely! All our websites are built with a mobile-first approach, ensuring perfect display and functionality on all devices - smartphones, tablets, and desktops. This is crucial as over 60% of web traffic comes from mobile devices.

Our WhatsApp chatbot integration connects your website visitors directly to your WhatsApp Business account. Features include:

• Instant message forwarding to your WhatsApp
• Automated responses for common questions
• 24/7 availability for customer inquiries
• Message history and analytics

This helps you respond to customers quickly and never miss a potential lead.

Yes! We can build your website with a Content Management System (CMS) that allows you to easily update text, images, and add new pages without technical knowledge. We also provide training on how to use it. Alternatively, we offer maintenance packages if you prefer us to handle updates.

All our packages include post-launch support:

• Complete Solution: 3 months support
• Renovation Plus: 2 months support
• Website Renovation: 1 month support
• Chatbot Integration: 1 month support

Support includes bug fixes, minor updates, and technical assistance. Extended support packages are available.

Yes! We provide comprehensive training including:

• Video tutorials for common tasks
• Written documentation
• One-on-one training sessions (virtual or in-person)
• Ongoing email and WhatsApp support

We ensure you're comfortable managing your website before we consider the project complete.

We're here for you even after project completion! Minor changes during the support period are free. For additional work, we offer:

• Hourly rates for small updates
• Monthly maintenance packages
• Project-based pricing for major changes

We'll always provide a quote before starting any additional work.